Online Sanitary Ware Suppliers Need To Change The Way Of After-sale Service

With the rapid development of the Internet, China has entered the era of online shopping. Sanitary industry's electricity supplier in the entire home industry development of the more successful, more and more consumers are starting to buy Bathroom on the internet. Thus, the market a lot of sanitary enterprises have turned to the Internet, force electricity suppliers, in order to seize this batch of consumer groups. However, due to the impact of the characteristics of the bathroom products, bathroom aftermarket issues also restrict the development of the electricity business road. Bathroom electricity suppliers have not formed the development of the corresponding scale, but the electricity business is bound to lead the future development of the bathroom industry, the operation of the electricity suppliers will also change the original marketing methods of the bathroom industry. Consumer spending habits change, so they are more and more inclined to online shopping, and even such as the toilet, bathtub, these large items of high value, which is unthinkable in the original." A insiders on the electricity supplier's explosive growth has given great attention, "we must seize this opportunity to take advantage of." Indeed, in the information age, sanitary enterprises should have a new understanding and combined with their own advantages of sanitary enterprises e-commerce, faster processing of information, expand the visibility and influence of sanitary enterprises through the electronic commerce. Sanitary products are large goods. The volume of the problem is the pain points, too large volume to the daily transport caused great distress. Once the transport process in the bathroom products, the high cost of the return to the factory transport is becoming a burden on the bathroom manufacturers and consumers. At the same time, in general, consumers online shopping sanitary products, mostly by the consumers themselves home, in the installation of the problem is not convenient. Maintenance technical requirements are higher. Unlike mobile phone products, the follow-up maintenance problems more complicated bathroom, a motherboard, a mobile phone screen can handle problems, often bathroom need more professional personnel to repair, so most of what we see is, find the bathroom three party maintenance, direct production does not make perfect the customer service for the user. Indeed, the characteristics of sanitary products itself as "difficult customer service" planted a lot of foreshadowing, the product volume is too large, the threshold is too high to perform maintenance difficult customer service commitment. But this situation really can not change the strength of the strength of the sales link is so difficult to reverse it? The answer is not the. Internet era is the current environment of the bathroom industry, many sanitary ware enterprises are also tireless in their Internet, but the focus is often placed on the product itself. In fact, the Internet thinking is not limited to the production of products, user feedback through the Internet channel aggregation, and then use the Internet era new ways to be solved is the fundamental thinking of the Internet, customer service also can do so.